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October 2003

Does Customer Service Matter Any More? [Misc] by Jennifer Johnson	Date Published: October 05, 2003.
Is it possible to get good customer service any more? I'm beginning to wonder. In the past week, I've had two horrendous, headache-producing encounters. It's left me wondering if most businesses are even the slightest bit concerned with ensuring their customers are satisfied. more...
Confessions Of A Dumb Monkey [Misc] by John Colanzi	Date Published: October 05, 2003.
Sometimes I'm so dumb it amazes me. I know that I should never fall in love with a program and I should never get complacent with how I market. I guess that makes me a dumb monkey. So what do I mean by that? more...
Internet Tip of the Week: Killer Ads [Misc/Marketing] by Bob Osgoodby	Date Published: October 05, 2003.
You went to all the trouble to develop a "Killer Ad Program", tested response rates and heavily advertised your product, service or opportunity, and then - nothing - no business. How come, you might ask. more...
September 2003
4 Surefire Methods Of Fr^ee Promotion [Misc/Marketing] by John Colanzi	Date Published: September 28, 2003.
How many times do you hear marketers say,"I'd love to promote my opportunity, but I don't have the money." Well I'm taking away that excuse. There are 4 surefire methods of building any business that won't cost you a red cent. All work and all have a proven track record. more...
5 Common Advertising Mistakes You Can Easily Avoid [Misc/Marketing] by Bob Leduc	Date Published: September 28, 2003.
These 5 common advertising mistakes cause you to lose sales. But you can easily avoid these mistakes once you become aware of them. more...
How And Why To Build Wide Fast: Part 2 [Misc/Marketing] by John Colanzi	Date Published: September 21, 2003.
This is the second part to the article. I hope you've got all your "why to's" in place. Reading them will help keep you focused on your goal. They'll help keep you on course when the going gets a little bumpy. Now it's time to put together your battle plan. more...
Turn Customer Complaints Into More Sales [Misc/Marketing] by Bob Leduc	Date Published: September 21, 2003.
Customer complaints can cause you to lose future sales from customers and from everybody else who hears about their bad experience. Or you can turn customer complaints into more sales from these same customers and the people they influence. How you handle your customers' complaints determines which of these two results you get. Here are 7 simple actions you can take to turn customer complaints into more sales. more...
*Archives for 2003:* Jan \| Feb *Archives for 2002:* Jan \| Feb \| Mar \| Apr \| May \| June \| July

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